Privacy Policy

This Privacy Policy is effective on/after 01 June 2019. Challenger Safes Pacific Limited (Challenger Safes) is committed to respecting the privacy of the personal information of the individuals with whom we interact and acknowledge the provisions of the Privacy Act 1993 as amended.
We will take reasonable steps to protect personal information from misuse, loss and unauthorised access, modification or disclosure.
You can access and request correction of any personal information concerning you at any time.
You may also request that we delete your personal information at any time. Any such requests should be made directly by contacting us at the details set out below.

1. Your Consent

By using our site, you consent to our website Privacy Policy.

2. Changes to our Privacy Policy

If we decide to change our Privacy Policy, we will post those changes on this page.

3. What information do we collect?
Each time you visit the Website our server may collect some anonymous information, known as click-stream data, including the type of browser and system you are using; the address of the website you have come from and move to after your visit; the date and time of your visit; and your server’s IP address.

We may collect this information for statistical purposes to find out how the Website is used and navigated, including the number of hits, the frequency and duration of visits and most popular session times. We may use this information to evaluate and improve the Website’s performance.

We also collect information from you when you register on our site, place an order, subscribe to our newsletter or fill out a form.
When ordering or registering on our site, as appropriate, you may be asked to enter your name, e-mail address, mailing address, phone number and credit card information.

We will take reasonable steps to ensure that the personal information is accurate, complete and up-to-date. Where you submit information and material to us whether via e-mail or otherwise, including for example, feedback, questions, comments, suggestions, ideas, graphics or computer files of any type, you are confirming to us that you are the owner of such material. You further grant Challenger Safes a royalty-free, perpetual, irrevocable, non-exclusive right and license to use, reproduce, modify, adapt, publish, translate and distribute such material (in whole or in part) worldwide and to incorporate it in other works in any form, media or technology now known or developed in the future.

4. What do we use your information for?

Any of the information we collect from you may be used in one of the following ways –
– To personalize your experience
Your information helps us to better respond to your individual needs)

– To improve our website
We continually strive to improve our website offerings based on the information and feedback we receive from you.

– To improve customer service
Your information helps us to more effectively respond to your customer service requests and support needs.
– To process transactions
Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.

– To administer a contest, promotion, survey or other site feature

– To send periodic emails
The email address you provide for order processing, will only be used to send you information and updates pertaining to your order. Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.

5. Who has access to my information?

We will take reasonable steps to protect all personal information in our possession, to ensure integrity of the information and that it is only accessed by those people Challenger Safes authorises to do so.

Personal information that is no longer needed by Challenger Safes, or required to be held by law, will be destroyed by secure means, or modified so that the data cannot be traced back to the person concerned.

Challenger Safes will only disclose personal information for the purpose(s) outlined above as explained when the information was collected and for any related purpose that would reasonably be expected by both the individual concerned and Challenger Safes. Otherwise, Challenger Safes will not use or disclose personal information without the person’s consent, unless required:

• For health or other emergency reasons or,
• For Investigations into suspected fraud or unlawful activity or,
• By law or law enforcement agencies or,
• To operate our business effectively.

6. How do we protect your information?

We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.
We utilise a secure servers. All sensitive/credit information supplied is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential.
After a transaction, your private information (credit cards etc.) will not be stored on our servers.

7. Do we use cookies?

Yes (Cookies are small files that a site or its service provider transfers to your computers hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information
We use cookies to help us remember and process the items in your shopping cart, understand and save your preferences for future visits and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.
Do we disclose any information to outside parties?
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

8. Third Party Links

Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

9. Online Privacy Policy Only

This online privacy policy applies only to information collected through our website and not to information collected offline.

10. Terms and Conditions

Please also visit our Terms and Conditions section at the footer of this website which provides Terms for its use at: or . The Terms include User acknowledgements, disclaimers, and limitations of liability governing the use of our website/s.  

11.Contact Us 

If you have any questions regarding our Privacy Policy, or your information, you may contact us using the following touchpoints –

Managing Director

Challenger Safes Pacific Limited

P.O. Box 100-524, North Shore, Auckland, New Zealand

Phone: 0800-922 222 Monday – Friday (8:30am – 5:00pm)

Click here to contact Challenger Safes using our online form